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| Natural Gas Pipeline Markers |
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Getting ready to dig? Call DigSafe at 811 or use the Quick-Ticket online request system at www.digsafe.com at least 72 business hours (three full business days, excluding weekends and legal holidays) before you begin, and check for Unitil’s pipeline markers near your dig site. These markers are usually bright yellow and display our name and emergency phone number. If you see one, you’ll know a natural gas pipeline is nearby.
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| Markers Do NOT Replace DigSafe at 811 |
Pipeline markers indicate the general location of gas pipelines. For security
reasons, these markers do not show the exact location, depth, or number of gas pipelines in the area. So, tracing a straight line between two markers near your proposed site and avoiding that line won’t do the trick—the pipeline may not follow a direct course between the markers.
Pipeline markers also do not show the location of the service lines that carry natural gas to homes and businesses. So never use these markers as a substitute for calling DigSafe at 811 or placing an online ticket request at www.DigSafe.com.
Always notify DigSafe before you dig to have all utility lines in your dig area located and marked.
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| Pipeline Markers Call for Extra Care |
| If you notice any type of suspicious activity near a pipeline marker, or if you see construction occurring near a marker with no utility personnel present, call the number listed on the marker to report it. Call this number as well if you notice a damaged marker. |
| If You Suspect a Gas Leak |
| Damage to a pipeline can cause a natural gas leak that results in a catastrophic fire or explosion. Signs of a gas leak may include a smell of sulfur or rotten eggs, a hissing or roaring sound, dirt spraying or blowing into the air, continuous bubbling in water, or vegetation that is dead/dying in an otherwise green area, or an exposed pipeline after a fire, flood, or other disaster. If you suspect a gas leak in the vicinity of a pipeline marker, leave the area immediately and warn others. From a safe location, call 911 and the phone number listed on the marker. |
| Would You Like to Know More? |
| Additional digging guidelines, emergency procedures, case studies,
instructional videos and training tools can all be found at no charge
to you on Unitil's e-SMARTworkers website. |
| Did You Like This Email Series? |
| Do you find the information helpful? We’d like to know. Please visit our website for other Tips of the Trade. Sign up to tell us what you think, or let us know what topics you’d like to see in future emails. |
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| To reach your state’s underground
utility service/one-call center, call 811. |
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| The required “business day” (excludes weekends
and holidays) wait time for each state is as follows: |
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| For natural gas emergencies, call Unitil: |
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| For electrical emergencies or other Unitil inquiries,
contact: 888-301-7700 |
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| © 2020 Culver Media, LLC #12261 |
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